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so now i´m here

i dont understand the problem of "dEnA" and it is not ok to make bad puplisity, if the problem is on the side of customer, because he understand nothing

i will explain the situation, every customer of the world understand this:

- you have an item in our onlineshop

- the picture is an example of one bike in this catogorie, for example husky TE

- if customer write me, he has a Husqvarna SM570R, i know, which ORIGINAL FRONT FENDER is on this bike

- it is not like on the picture, because this is frontfender of TE or TC

- so he get the rigth sticker for his bike

- but customer dont tell me before, that he has an NON ORIGINAL FRONT FENDER on his bike

- so i dont know this

- if customer want the right form, he has to send me wrong back, normal, isn´t it???

SO WHAT IS THE PROBLEM NOW????

BAD PULISITY

THANK YOU VERY MUCH !!!

all our customers all over the world are very happy with our products and service!!!!

3-5 persons are crazy, but this is really normal...
 

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sorry! but every customer know there right! so why you send items back? time is 14 days

we send very quickly, but how long post time is, we dont know - we are also sad about this

and that i wrote to dEnA "he is crazy" - if one customer bomb your emailaccount with 100 emails and dont understand nothing . i get aggressive. but this is normal, because the customer friendliness stops sometimes
 

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i dont understand you, i cant send you an aprilia front fender, if you have a husky frontfender, you understand????? this front fender you have on your bike fits on KTM, YAMAHA, APRILIA, SUZUKI, HONDA, HUSKY.... and so on, it is an universal front fender and we have also stickers for this fender

but i told you before... YOU HAVE TO send wrong stickers back... because it was your mistake AND WE SEND NEW ONE to you back quickly
 
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